Most of our items carry either a manufacturer's warranty or our own in-house warranty. Should a customer have an issue or problem with a product, and if that product is within our own warranty time limit or the manufacturer's warranty time limit, we will take care of the issue as soon as possible.
Depending on which products we have in stock at the time, some items may be drop-shipped from our suppliers. Most orders will ship via UPS ground within one or two days. Custom configured orders, such as modifications done to toys or models will of course take longer and the customer will get a phone call or an e-mail update regarding the order status, and work progress.
Our address is: Old Foundry Toy Works
528 North 18th Street Lafayette, Indiana 47904 United States |